
Claims
Claims Services
We guarantee that your claim will be assigned to one of our quality claim professionals and handled to your satisfaction. From the moment you report a claim, you can count on our team of professionals to gather all the facts, assess the damage and settle it quickly and fairly with a minimum of bother to you.
Reasons for a Claim
- Damage to vehicles and/or property other than your own
- Claims involving injury
- Theft of your vehicle
- Auto fire
- Claims involving watercrafts
- Your residence is not livable
- Claims on business policies
Please contact the following numbers when filing a claim. If your carrier is not listed, please contact our office at (904) 730-7343. If you experience any difficulties or have any questions during or after the claims process, please feel free to contact our office to speak directly to one of our customer service representatives.
Company |
Phone |
Online Claims |
---|---|---|
AAA |
Not Available |
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Allied |
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American Integrity |
Not Available |
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American Traditions |
Not Available |
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ASI |
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Bankers |
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Cabrillo / SafeHarbor |
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Capitol |
Not available |
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Chubb |
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Citizens |
Not available |
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Clearwater |
Not available |
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Encompass |
Not available |
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Federated National |
Not available |
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Florida Family |
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Florida Peninsula |
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GeoVera |
Not available |
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GMAC |
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Golfstream |
Not Available |
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Hagerty Classic Auto |
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The Hartford |
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Infinity |
Not available |
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Mapfre |
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Mendota |
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Mercury |
Not Available |
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MetLife |
Not Available |
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Nationwide |
Not available |
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Nationwide Life |
Not available |
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Olympus |
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Prepared |
Not Available |
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Progressive |
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RLI |
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Seacoast |
Call Agency @ 904-277-2135 |
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Security First |
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Shelly, Middlebrooks & O’leary |
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Southern Fidelity |
Not available |
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Southern Oak |
Not available |
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St. Johns |
Not available |
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Sunshine State |
Not available |
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Tapco |
Not available |
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Towerhill |
Not Available |
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Travelers |
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Universal Ins. Co. |
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Universal P&C |
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United P&C |
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Victoria |
Not available |
|
Zurich |

My husband and I recently moved to Florida from out of state. We'd both been with the same insurance company since before marriage, over 25 years each to date. Unfortunately, all aspects of the move (homeowners, auto, property, and a new construction) proved beyond difficult for our company, to the point we started looking for a new provider. Shapiro came highly recommended by a neighbor and we were not disappointed. Unlike other companies we investigated, Jessica Coop with Shapiro responded immediately. Without the promise of future business, she provided a quote for our new home that the bank required. We decided to take it a step further and met with her to discuss transferring our business. She was on a mission, searching for the best packages for all our individual needs, while ensuring she was keeping us at the protection and service level to which we'd become accustomed with the other company. She was very frank about each cost vs. benefit decision. She has continued to help us navigate our coverage throughout the construction process. We have never felt so secure with our insurance portfolio and are grateful for her expertise and professionalism!
— Julia L.

